Privacy Policy

Last updated: March 7, 2026

This Privacy Policy describes how CATSUMO (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from catsumo.co (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When you visit our Site, we collect certain information about your device, interaction with the Site, and information necessary to process purchases. We may also collect additional information if you contact us for customer support.

Personal Information means any information that can identify an individual.

Device Information

Examples of personal information collected:

  • Web browser version

  • IP address

  • Time zone

  • Cookie data

  • Pages viewed

  • Products viewed

  • Referring websites

  • Interaction with our website

Purpose of collection:

  • To properly load the website

  • To improve site functionality

  • To analyze user behavior

  • To optimize marketing performance

Source of collection:

Automatically collected using cookies, log files, pixels, tags, and similar technologies.

Disclosure for business purposes:

Shared with service providers such as Shopify, analytics providers, and advertising platforms.

Order Information

When you make a purchase through our Site, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

Purpose of collection:

  • Process transactions

  • Fulfill orders

  • Send shipping confirmations

  • Provide customer service

  • Prevent fraud

  • Communicate with customers

Disclosure for business purposes:

Shared with payment processors, shipping carriers, and our ecommerce platform Shopify.

Email and SMS Marketing

With your consent, we may send marketing and promotional communications through email and SMS text messages.

These communications may include:

  • Promotions

  • Discounts

  • Product announcements

  • Cart reminders

  • Marketing updates

  • Order updates

If you opt in to receive SMS marketing messages, you agree to receive recurring automated marketing messages from CATSUMO at the mobile number provided.

Consent to receive marketing messages is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS marketing at any time by replying STOP to any message.

For assistance, reply HELP or contact support@catsumo.co.

Marketing communications may be delivered using service providers such as Klaviyo.

SMS Abandoned Cart Disclosure

CATSUMO's website uses cookies and tracking technologies to help keep track of items you place in your shopping cart, including when you have abandoned your cart.

This information may be used to determine when to send cart reminder messages via SMS or email.

SMS Data Collection and Use

When you opt in to receive SMS communications, we may collect and store:

  • Phone number

  • Date and time of consent

  • Method of consent (website form, checkout, popup, etc.)

  • Messaging interactions

  • IP address and device data associated with opt-in

This information is used to maintain compliance with messaging regulations and to deliver relevant communications.

SMS Data Sharing

Mobile information will not be shared, sold, or rented to third parties for marketing purposes.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with service providers who assist us in delivering messaging services, but only to the extent necessary to perform those services.

Behavioral Advertising

We may use personal information to provide targeted advertising and marketing communications we believe may be of interest to you.

This may include the use of advertising platforms such as:

  • Meta (Facebook / Instagram)

  • Google Ads

  • TikTok Ads

  • Pinterest Ads

We may share information about your interaction with our Site, purchases, and advertisements with these advertising partners.

Analytics

We use analytics tools such as Google Analytics to understand how visitors use our Site.

You can learn more about how Google uses personal information here:

https://policies.google.com/privacy

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Cookies and Tracking Technologies

Cookies are small files placed on your device when you visit a website.

We use cookies and similar technologies to:

  • Operate and improve our website

  • Remember user preferences

  • Track shopping cart activity

  • Measure marketing effectiveness

  • Deliver personalized advertising

You can control cookies through your browser settings.

Please note that disabling cookies may affect certain website functionality.

Location Data

Our Site may collect approximate location information based on your IP address to:

  • Improve shipping estimates

  • Display relevant content

  • detect fraud

  • analyze regional traffic patterns

We do not use precise GPS location tracking.

Sharing Personal Information

We share personal information with trusted service providers that assist us in operating our business.

These providers may include:

  • Shopify (ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Email and SMS marketing platforms

  • Analytics providers

  • Advertising platforms

We may also disclose personal information when required by law or to protect our legal rights.

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations.

If you request deletion of your information, we will remove it unless we are required to retain it for legal or operational reasons.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Do Not Track

Our Site does not currently respond to “Do Not Track” browser signals.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

support@catsumo.co